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Privacy Policy

Last updated: July 05, 2026

CrazyRays Solutions ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a job application.

1. Information We Collect

We may collect the following personal information:

  • Full name, father's name, date of birth, gender, and marital status
  • Contact details: email address, phone number, country, city, state, and address
  • National ID / Passport number
  • Professional documents: resume, experience letters, and other uploaded files
  • Account password (stored securely using encryption)
  • Employment preferences: shift type, pay type, campaign experience

2. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your job application
  • Contact you regarding your application status via email or phone
  • Create and manage your employee account if you are hired
  • Comply with legal and regulatory obligations
  • Improve our recruitment processes and services

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:

  • Hello Transport LLC — our affiliated platform used for employee management and dispatch operations, solely for employment processing purposes.
  • HR and payroll systems used for employee administration.
  • Regulatory authorities where required by law.

4. Data Security

We implement industry-standard security measures including encrypted data storage, secure HTTPS transmission, and access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized access.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Applications that are not selected may be retained for up to 12 months for future opportunities.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for data processing where applicable

To exercise these rights, contact us at info@crazyrayssolutions.com.pk.

7. Cookies

Our website uses session cookies to maintain your login state and improve user experience. We do not use tracking or advertising cookies. You may disable cookies in your browser settings; however, this may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us: